Patient engagement, with care
Patient engagement that supports the initiatives you’re already investing in.
CXperks gives hospitals and health systems a simple, no-download engagement layer for the moments patients and guests spend waiting, resting, or finding their way.
- Reach
- 1,000s of users monthly
- HCAHPS Support
- Supports patient-experience initiatives; CXperks does not measure HCAHPS.
For every patient-facing moment
The CXperks framework
Make the for every patient-facing moment work harder.
This is how CXperks moves guests from a useful first moment to the next action your business wants them to take.
ENTERTAIN
Offer premium magazines, games, trivia, and other content for waiting-room and inpatient downtime.
ENGAGE
Support hospital app downloads and help patients discover MyChart or a patient portal, education, services, volunteer opportunities, foundation and giving, careers, cafeteria and visitor information, wayfinding, community programs, and patient-experience surveys.
INSIGHT
See what patients engage with, which resources receive attention, when engagement happens, and how locations perform—using anonymous usage analytics, not clinical data.
The role CXperks plays
CXperks is not another hospital app. We help patients and guests discover and access the digital resources your hospital has already invested in—including your hospital’s own mobile app.
Proof of fit
Connect attention to what matters here.
Designed for the departments people actually use
Create a consistent, contactless experience across waiting rooms, exam rooms, infusion centers, pediatrics, specialty clinics, and senior care—without shared devices or magazines, supporting infection-prevention practices.
Support the patient experience initiatives that matter to HCAHPS
HCAHPS measures patient experience and is publicly reported. Patient-experience performance is also part of Medicare Hospital Value-Based Purchasing. CXperks supports the initiatives around that experience; it does not measure HCAHPS.
Keep the digital front door in reach
Use patient downtime to make the hospital’s own resources easier to discover without adding another login, shared device, or magazine to the room.
Why teams can put it to work here
Useful attention should still feel respectful.
No PII. No login. No shared devices or magazines. Just optional, contactless access with anonymous usage analytics.
Scale the experience
Built for one location. Designed for hundreds.
Start with one waiting room or service line, then create a recognizable patient-engagement layer across your health system with location-level insight.
Ready to explore healthcare?