automotive solutions

Boost Auto Service Reviews & Customer Satisfaction During Repair Wait Times

Transform service bay wait times into a competitive advantage for your automotive business. Our digital entertainment platform keeps customers engaged during vehicle repairs and maintenance—increasing positive Google reviews and helping auto centers, dealerships, and quick service shops enhance their local search visibility. Ideal for service departments seeking to improve customer experience metrics and online reputation.

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How it works

Select Automotive-Friendly Entertainment

Choose up to 12 magazine titles and 8 mobile games tailored to your service center's customers. Customize content for dealership lounges, quick lube waiting areas, or specialty repair shops to keep customers engaged during longer repair wait times.

Install Service Center Engagement Points

Position QR code displays in customer lounges, service counters, and repair waiting areas. Your unique code can be displayed on signage that fits your facility. Optional integration with your service appointment texts, email notifications, or dealership app creates a seamless experience.

Turn Waiting Customers into Positive Reviewers

Customers access your entertainment hub while waiting for vehicle services. The platform provides opportunities to prompt Google reviews, promote service specials, and encourage future maintenance appointments—converting wait time into business growth.
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Customer Privacy Assured

Our platform maintains complete customer privacy during service waits. CXperks operates independently from your DMS or service systems and never collects personal customer information—providing peace of mind for automotive service centers and their customers.
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Owner Focused Entertainment Options

Customize magazine and game selections to match your service center clientele. Choose automotive publications, sports content, or business magazines based on your dealership demographics and typical repair wait times—tailoring entertainment by location or service department.
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Service Center Display Options

Display your unique QR code throughout your facility with signage that matches your dealership or shop branding. Position codes in customer lounges, at service desks, and in quick service waiting areas to engage customers during vehicle maintenance and repairs.
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Service Notification Integration

Incorporate entertainment links into your existing customer communications, including repair status updates, vehicle ready notifications, and service follow-ups—keeping customers engaged throughout the entire service experience.
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Drive Service Revenue with Targeted Messaging

Promote your services through two customizable ad spaces that boost Google reviews, encourage maintenance appointments, and showcase service specials:
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Elevating the customer experience starts with perks

Your customers deserve more than boredom. They deserve moments that matter. With CXperks, we’re expanding our vision to bring even more engagement, insights, and value to waiting rooms everywhere.
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