healthcare solutions

Reduce Patient Anxiety and Boost HCAHPS Scores with Engaging Wait Experiences

Transform unavoidable wait times into a competitive advantage for your healthcare facility. Our specialized entertainment platform helps decrease perceived wait time, measurably reduces patient anxiety, and directly impacts satisfaction metrics. From urgent care to specialist offices, CXperks creates meaningful patient connections that healthcare administrators and medical directors can measure in improved reviews and HCAHPS scores.

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How it works

Customize Patient Entertainment for Your Healthcare Setting

Select up to 12 premium magazine titles and 8 engaging mobile games tailored to your patient demographics. Customize content for different departments—from family-friendly options in pediatrics to health and wellness publications in specialty clinics. Reduce perceived wait time while providing valuable health education opportunities.

Implement Strategic Patient Engagement Points

Position digital access points in waiting rooms, exam rooms, and infusion centers where patients experience downtime. Our healthcare-optimized QR codes and signage integrate seamlessly with your facility's aesthetic. Optional integration with your patient portal, appointment reminder system, or healthcare app creates a cohesive digital experience.

Deliver Geo-Fenced Content While Capturing Valuable Patient Insights

Patients and visitors access your custom entertainment hub with a simple scan, available only within your healthcare facility. The platform provides anonymous usage analytics to help optimize content selection while offering opportunities to promote health services, preventative care information, and patient education materials—turning wait time into productive engagement.

HIPAA-Compliant Entertainment: Patient Privacy Guaranteed

Patient confidentiality remains protected with our zero-PHI entertainment solution. The CXperks platform operates independently from your EHR systems and never collects, stores, or processes protected health information. Our secure, standalone deployment safeguards patient privacy while supporting your facility's HIPAA compliance requirements—providing peace of mind for healthcare administrators, IT security teams, and compliance officers.

Patient-Tailored Entertainment Options

Customize magazines and games for your specific healthcare environment. From pediatric waiting rooms to senior care facilities, our platform offers age-appropriate content selections that can be customized by department or location to enhance patient satisfaction.

Infection Control Compliant Entertainment

Support your infection prevention protocols with our completely contactless digital experience. No shared devices, magazines, or touchpoints—patients access premium content directly on their personal devices via QR codes placed strategically throughout your facility.

Simple Healthcare Communication Integration

Easily incorporate our entertainment platform into your existing patient communication channels, including appointment reminder texts, follow-up emails, and waiting room communications—keeping patients engaged throughout their healthcare journey.

Drive Patient Engagement with Custom Messaging

Utilize two dedicated ad spaces to promote health services, preventative care reminders, or patient satisfaction surveys:
Full Page Ad - 350px x 450px
Banner Ad - 350px x 100px
This optimization maintains your space constraints while incorporating healthcare-specific terminology and addressing industry pain points.

Elevating the customer experience starts with perks

Your customers deserve more than boredom. They deserve moments that matter. With CXperks, we’re expanding our vision to bring even more engagement, insights, and value to waiting rooms everywhere.

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